Privacy policy

Our website respects your privacy and strives to protect your personal data.

This Privacy Policy outlines how your personal data is collected and used (under certain circumstances). It also specifies the procedures followed to ensure the privacy of your information. Finally, it identifies the options available to you regarding the collection, use, and disclosure of your personal data. By visiting our site directly or through another site, you agree to the practices outlined in this policy.

Protecting your data is extremely important to us. Therefore, your name and other information related to you will be used according to the manner described in this Privacy Policy. We will collect information when necessary or if it is directly relevant to our transactions with you.

We will retain your data in accordance with the law or for the purposes it was collected.

You can browse the site without having to provide any personal data. Your identity remains anonymous throughout your visit to the site and will not be disclosed unless you have a personal account on the site that you log into with a username and password.

1. The Data We Collect:

We may need to collect your information if you wish to place an order for a product from our site.

We collect, store, and process your data necessary to complete your purchase from our site to secure any potential requests that may arise later, and to provide you with the services available on our site. We may collect personal information including, but not limited to, name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and card details.

We use the information you provide to process your orders and to provide you with services and information offered on our site that you request. Additionally, we use the information you provide to manage your account with us, verify financial transactions you make online, perform audits of data downloads from the site, identify site visitors, and improve the design of our site pages and/or content, and personalize it for users. We conduct demographic research and send useful or requested information to users, such as product and service information, unless you object to receiving communications regarding that. Communications are sent via email to provide details about other products and services if you wish, and if you prefer not to receive any promotional or marketing communications, please opt-out of this option at any time.

We may give your name and address to a third party for the purpose of delivering your order (e.g., the delivery agent or supplier).

We may store details related to your current order on our site but cannot retrieve it directly for security reasons. By logging into your account on the site, you can view your order details and purchase history or upcoming purchases. You can also manage your address details. You should ensure to keep your personal data confidential when accessing it and do not make it available to any unauthorized third party. We do not assume any responsibility for misuse of passwords unless the misuse is caused by our fault.

Other Uses of Your Personal Information

We may use your personal information for surveys and marketing research, with your consent, for statistical purposes, ensuring complete confidentiality. You have the right to withdraw at any time. We do not send any responses to any third party. Your email address is only disclosed if you wish to participate in contests. Survey responses are kept separate from your email address.

We may send information about us, our site, other sites, our products, sales, offers, newsletters, and other related materials about our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click the "unsubscribe" link in any email sent to you, and we will stop sending this information to you within seven business days (excluding weekends and national and religious holidays) from receiving your notice. We will contact you to inquire about the information if it is unclear.

We may use some data, while maintaining full privacy and confidentiality on the site, for other purposes including verifying users' locations and tracking their visits to the site or email links upon their subscription, and provide that anonymized data to a third party like publishers. However, this data will not identify you personally (since it is anonymized).

Competitions

Regarding any competition, we use the data to notify winners and announce our offers. You can find more details about the terms of participation in each individual competition.

Other Parties and Website Links

We may transfer your information to other companies in our group or to agents and contractors to assist us in transactions according to the terms of this Privacy Policy. For example, we may use a third party to assist in delivering products to you, receiving payments from you, conducting statistics and market research, or helping our customer service team. We may need to share information with a third party for the purpose of protecting against fraud and reducing credit risks. In the event our company or part of it is sold, we may need to transfer our databases, including your personal information. Except as stated in this Privacy Policy, we will not sell or disclose your personal data to any third party without your prior consent unless it is necessary for the purposes outlined in this policy or as required by law. The site may contain advertisements from third parties or links to other sites or frames of other sites. We want to inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, nor are we responsible for any third party to whom we transfer your data in accordance with this Privacy Policy.

2. Cookies

Accepting cookies is not a requirement to visit the site. However, we note that you will not be able to use the "cart" functions on the site and request any item without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the site. Your browser stores these files on your hard disk. Cookies can be used to detect the IP address, saving you time when you're on the site or want to visit it. We use cookies to ensure your convenience when browsing the site (e.g., remembering your identity when you want to modify your shopping cart without needing to re-enter your email address), and not to collect other information about you or use it (e.g., for targeted marketing purposes). You can set your browser not to accept cookies, but this will limit your use of the site. Please ensure that our use of cookies does not contain any personal or private information, nor does it carry viruses. This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics uses cookies placed on your computer. Google will transmit information generated by these cookies about your use of the site (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for site operators on activity, and provide other services related to site activity and internet usage. Google may also transfer this information to third parties if required by law, or if third parties process the information on Google's behalf. Google will not associate your IP address with any other data it holds. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do this, you may not be able to use the full functionality of the site. By using this site, you agree to the processing of your data by Google as described and for the purposes set out above.

3. Security

We use appropriate security technologies and procedures to prevent unauthorized or illegal access to your information, or its loss or destruction. When we collect data through the site, we store your personal information on a secure electronic server. We use firewall systems on our servers. When we collect payment card details online, we protect them using encryption, such as Secure Socket Layer (SSL). It is difficult for any intruder to decrypt your information, but we cannot guarantee 100% protection. We strongly advise you not to send full credit card or debit card details when communicating with us electronically and without encryption. We apply physical, electronic, and procedural safeguards directly to the process of collecting, storing, and disclosing your information. Our security procedures sometimes require us to request proof of identity before disclosing your personal information. You are responsible for keeping your password and computer safe from unauthorized use.

4. Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously transferred to us. You have the right to request that we correct any errors in your personal data, and this will be done free of charge. You also have the right to request that we stop using your personal data for direct marketing purposes at any time.